It is the gap between two slats of your acoustic panel – we call it panel depth. Measure it once and pick the matching value between 6-7 mm and 16-17 mm when you order. Not sure? The slat gap check takes 30 seconds.
FAQ
Frequently asked questions
Will it fit my panels?
How do I know which depth to choose?
I ordered the wrong depth – what now?
No problem. Get in touch via Help & contact and we will exchange it for the right size, free of charge.
Do your mounts fit every acoustic panel?
Almost all of them. What matters is not the brand but the gap between the slats. If it is between 6 and 17 mm, we have a matching size. For special dimensions we print to fit – just write to us.
Shipping & delivery
What does shipping cost?
Within Germany from €5.14. Orders over €35 ship free. Other countries have their own rates and free-shipping thresholds – you will see them in your cart before you pay.
How long does delivery take?
Usually 1–3 business days within Germany.
Do you ship internationally?
Yes. We ship to the EU, Switzerland, the United Kingdom and other countries. Shipping cost and the free-shipping threshold depend on the destination and are shown in your cart.
Returns & exchanges
How long can I return an item?
100 days – far more than the statutory 14. So order with confidence, even if you are unsure about the slat gap.
How do I send something back?
Message us via Help & contact and we will sort out the rest with you. The details are in our right of withdrawal.
Products & mounting
Do I have to drill?
No. Our mounts slot between the slats or screw into place – no drilling, no glue.
How long does mounting take?
Under a minute per hook. You will find tips under mounting tips.
Where are your products made?
In Germany. We produce with 3D printing, which lets us offer many colours and sizes and take on special requests.
Can you make something to my measurements?
Yes. Tell us what you need and we will print it to fit your panel. For larger or commercial enquiries there is our 3D printing service.